Foundations of Business English Communication Program
Duration: 16 weeks (4 months)
Overview:
The Foundations of Business English Communication program is designed to provide participants with the essential skills and knowledge needed to communicate effectively in a business environment. The program covers key areas such as business writing, verbal communication, professional etiquette, and presentation skills. Through a combination of lectures, interactive sessions, and practical assignments, participants will develop the confidence and competence to excel in their professional communication.
Week 1-2: Introduction to Business English
Understanding the importance of effective communication in business
Overview of basic business English vocabulary and grammar
Week 3-4: Business Writing Skills
Writing clear and concise emails, memos, and reports
Formatting business documents and using professional language
Week 5-6: Verbal Communication Skills
Developing effective listening skills
Practicing speaking confidently and professionally
Week 7-8: Business Etiquette
Understanding cultural differences in business communication
Proper etiquette for meetings, networking events, and business trips
Week 9-10: Presentation Skills
Planning and structuring effective presentations
Using visual aids and body language to enhance presentations
Week 11-12: Business Communication in the Digital Age
Using technology for effective communication (e.g., video conferencing, email etiquette)
Managing online presence and professional profiles
Week 13-14: Business Negotiation Skills
Strategies for successful negotiations
Handling difficult conversations and conflicts
Week 15-16: Final Project and Evaluation
Applying learned skills in a real-world business scenario
Presentation of final project and feedback session
Assessment: Participants will be evaluated based on their participation in class activities, completion of assignments, and performance in the final project.
Certification: Participants who successfully complete the program will receive a certificate of completion in Foundations of Business English Communication.
Program Duration:16 Weeks
Each Saturday/Sunday for 2 Hrs
online-Live & Interactive
Program Fee :- INR 40,000/500 USD or Equivalent
Developing Competitive Interview Skills Program
Duration: 16 weeks (4 months)
Overview:
The Developing Competitive Interview Skills program is designed to prepare participants to excel in job interviews and stand out as strong candidates in competitive job markets. The program covers various aspects of the interview process, including preparation, communication, body language, and answering common interview questions. Through a combination of theoretical learning, practical exercises, and mock interviews, participants will develop the skills and confidence needed to succeed in interviews.
Week 1-2: Introduction to Interview Skills
Understanding the importance of interview skills in the job search process
Overview of key concepts and principles
Week 3-4: Research and Preparation
Researching the company and the role
Preparing answers to common interview questions
Week 5-6: Effective Communication Skills
Verbal and nonverbal communication techniques
Using storytelling to highlight skills and experiences
Week 7-8: Body Language and Confidence
Understanding the impact of body language in interviews
Building confidence and managing nerves
Week 9-10: Answering Behavioral Interview Questions
Understanding the STAR (Situation, Task, Action, Result) method
Practicing answering behavioral questions
Week 11-12: Handling Difficult Questions
Strategies for answering challenging or unexpected questions
Turning weaknesses into strengths
Week 13-14: Mock Interviews
Participating in mock interviews with feedback
Practicing responses to a variety of interview questions
Week 15-16: Advanced Interview Techniques
Negotiating salary and benefits
Following up after the interview
Assessment: Participants will be evaluated based on their participation in mock interviews, performance in interview simulations, and a final project that demonstrates their interview skills.
Certification: Participants who successfully complete the program will receive a certificate in Developing Competitive Interview Skills
Each Saturday/Sunday for 2 Hrs
online-Live & Interactive
Program Fee :- INR 40,000/500 USD or Equivalent
Verbal Communication in Business Program
Duration: 16 weeks (4 months)
Overview:
The Verbal Communication in Business program is designed to enhance participants’ verbal communication skills in a professional setting. The program covers various aspects of verbal communication, including public speaking, effective listening, interpersonal skills, and presentation techniques. Through a combination of theoretical knowledge and practical exercises, participants will develop the confidence and proficiency to communicate effectively in a business environment.
Week 1-2: Introduction to Verbal Communication in Business
Understanding the importance of verbal communication in business
Overview of key concepts and principles
Week 3-4: Effective Speaking Skills
Developing clarity and coherence in speech
Techniques for engaging and maintaining audience attention
Week 5-6: Listening Skills
Active listening techniques for better understanding
Improving comprehension and response in conversations
Week 7-8: Interpersonal Communication
Building rapport and relationships through communication
Handling conflicts and difficult conversations
Week 9-10: Business Presentation Skills
Planning and structuring effective presentations
Using visual aids and technology to enhance presentations
Week 11-12: Public Speaking
Overcoming fear and anxiety related to public speaking
Delivering impactful speeches with confidence
Week 13-14: Nonverbal Communication
Understanding body language and its impact on communication
Using gestures, facial expressions, and posture effectively
Week 15-16: Advanced Communication Strategies
Persuasion and influence in communication
Adapting communication style to different audiences and situations
Assessment: Participants will be evaluated based on their participation in class activities, presentation skills, and performance in various communication tasks.
Certification: Participants who successfully complete the program will receive a certificate in Verbal Communication in Business.
Each Saturday/Sunday for 2 Hrs
online-Live & Interactive
Program Fee :- INR 40,000/500 USD or Equivalent
Cross-Cultural Communication in Business Program
Duration: 16 weeks (4 months)
Overview:
The Cross-Cultural Communication in Business program is designed to equip participants with the knowledge and skills needed to communicate effectively across different cultures in a business environment. The program covers topics such as cultural awareness, intercultural communication strategies, and best practices for working in diverse teams. Through a combination of theoretical learning and practical exercises, participants will develop the cultural competence necessary to succeed in today’s global business landscape.
Week 1-2: Introduction to Cross-Cultural Communication
Understanding the impact of culture on communication
Recognizing cultural stereotypes and biases
Week 3-4: Cultural Awareness and Sensitivity
Developing empathy and understanding for different cultural perspectives
Identifying cultural norms and values in business contexts
Week 5-6: Verbal and Nonverbal Communication Across Cultures
Understanding differences in language use, tone, and gestures
Adapting communication style to different cultural contexts
Week 7-8: Cultural Influences on Business Practices
Examining how culture affects negotiation, decision-making, and leadership styles
Strategies for building trust and rapport in cross-cultural interactions
Week 9-10: Managing Diversity in Teams
Effective communication strategies for diverse teams
Resolving conflicts and promoting collaboration in multicultural environments
Week 11-12: Cross-Cultural Etiquette and Protocol
Understanding cultural norms for greetings, gift-giving, and social interactions
Avoiding cultural misunderstandings and faux pas
Week 13-14: Global Business Etiquette
Best practices for conducting business meetings, negotiations, and presentations internationally
Adapting to different communication styles and expectations
Week 15-16: Case Studies and Practical Application
Analyzing real-world examples of cross-cultural communication challenges
Developing strategies for improving cross-cultural communication skills in specific business contexts
Assessment: Participants will be evaluated based on their participation in class discussions, cultural sensitivity exercises, and a final project that demonstrates their understanding of cross-cultural communication concepts.
Certification: Participants who successfully complete the program will receive a certificate in Cross-Cultural Communication in Business.
Each Saturday/Sunday for 2 Hrs
online-Live & Interactive
Program Fee :- INR 40,000/500 USD or Equivalent
“If you require additional information, please don’t hesitate to reach out. We’re here to discuss your specific requirements and tailor our services to meet your needs.”
Business Communication for Team Collaboration Program
Duration: 16 weeks (4 months)
Overview:
The Business Communication for Team Collaboration program is designed to enhance participants’ communication skills for effective collaboration in a team setting. The program focuses on key aspects of business communication, such as teamwork, leadership, conflict resolution, and virtual collaboration. Through a combination of theoretical learning and hands-on activities, participants will develop the skills and strategies needed to communicate effectively within teams and achieve common goals.
Week 1-2: Introduction to Team Communication
Understanding the importance of effective communication in team collaboration
Overview of key concepts and principles of team communication
Week 3-4: Building Effective Teams
Strategies for building cohesive and high-performing teams
Understanding team dynamics and roles
Week 5-6: Leadership Communication
Communication styles and strategies for effective team leadership
Motivating and inspiring team members through communication
Week 7-8: Conflict Resolution in Teams
Recognizing and managing conflict in team settings
Strategies for resolving conflicts and promoting harmony
Week 9-10: Virtual Team Communication
Challenges and best practices for communicating in virtual teams
Tools and technologies for effective virtual collaboration
Week 11-12: Decision-Making and Problem-Solving in Teams
Communication strategies for collaborative decision-making
Problem-solving techniques for teams
Week 13-14: Effective Meetings and Collaboration
Planning and facilitating productive team meetings
Using collaboration tools to enhance team communication
Week 15-16: Project Management and Communication
Communication strategies for successful project management
Applying learned skills in a team project
Assessment: Participants will be evaluated based on their participation in team activities, leadership exercises, and a final project that demonstrates their ability to communicate effectively in a team setting.
Certification: Participants who successfully complete the program will receive a certificate in Business Communication for Team Collaboration.
Each Saturday/Sunday for 2 Hrs
online-Live & Interactive
Program Fee :- INR 40,000/500 USD or Equivalent
Business Etiquette and Professionalism Program
Duration: 16 weeks (4 months)
Overview:
The Business Etiquette and Professionalism program is designed to equip participants with the knowledge and skills needed to navigate the professional world with confidence and professionalism. The program covers various aspects of business etiquette, including communication, appearance, networking, and cultural awareness. Through a combination of theoretical learning and practical exercises, participants will develop the etiquette and professionalism necessary to succeed in a business environment.
Week 1-2: Introduction to Business Etiquette
Understanding the importance of business etiquette and professionalism
Overview of key concepts and principles
Week 3-4: Professional Appearance and Dress Code
Dressing appropriately for different business settings
Personal grooming and hygiene
Week 5-6: Communication Etiquette
Written and verbal communication skills in a business context
Email and phone etiquette
Week 7-8: Meeting and Greeting Etiquette
Introducing oneself and others professionally
Handshakes, eye contact, and body language
Week 9-10: Networking Skills
Building and maintaining professional relationships
Effective networking strategies
Week 11-12: Dining and Social Etiquette
Business dining etiquette and table manners
Handling social situations with grace and professionalism
Week 13-14: Cross-Cultural Etiquette
Understanding cultural differences in business etiquette
Adapting to different cultural norms and practices
Week 15-16: Professionalism in the Workplace
Time management and punctuality
Dealing with workplace conflicts and challenges professionally
Assessment: Participants will be evaluated based on their participation in class discussions, role-playing exercises, and a final project that demonstrates their understanding and application of business etiquette and professionalism.
Certification: Participants who successfully complete the program will receive a certificate in Business Etiquette and Professionalism.
Each Saturday/Sunday for 2 Hrs
online-Live & Interactive
Program Fee :- INR 40,000/500 USD or Equivalent
Communication in English for Employability
Program Duration:16 Weeks
Overview:
This course is designed to help individuals improve their English communication skills in a professional context, enhancing their employability.
Course Title: Communication in English for Employability
Course Description: This course focuses on developing effective communication skills in English for professional and employability purposes. Participants will learn to communicate confidently, clearly, and professionally, making them more competitive in the job market.
Course Duration: 10 weeks (adjustable based on the needs of the learners)
Course Objectives: By the end of this course, participants should be able to:
Communicate confidently in English in various professional contexts.
Craft clear and concise business emails, reports, and presentations.
Improve their listening and comprehension skills in a business setting.
Enhance their interpersonal and team communication skills.
Develop their job interview and networking communication abilities.
Week 1-2: Introduction to Business Communication
Understanding the importance of effective communication in the workplace
Identifying different types of business communication
Cultural sensitivity in communication
Week 3-4: Writing Skills for Business
Writing clear and concise business emails
Crafting professional reports and memos
Creating effective business proposals
Week 5-6: Oral Communication and Presentation Skills
Effective speaking and presentation techniques
Preparing and delivering professional presentations
Handling questions and feedback
Week 7-8: Listening and Comprehension Skills
Active listening in business contexts
Understanding accents and dialects
Summarizing and responding to spoken information
Week 9: Interpersonal and Team Communication
Building effective interpersonal relationships at work
Collaborative communication and teamwork
Handling conflicts and disagreements professionally
Week 10: Job Interview and Networking Skills
Preparing for job interviews in English
Week 11-16: Networking strategies for professional growth
Elevator pitch and self-introductionAssessment and Evaluation:
Weekly assignments and quizzes
Business email and report writing assignments
Presentation skills demonstration
Role-play scenarios for job interviews and networking events
Final project: Creating a professional communication portfolio
Resources:
Textbook: A relevant business communication textbook
Online resources: Access to websites, videos, and podcasts for listening practice
Writing guides and templates for business communication
Sample interview questions and networking tips
Final Project: Students will compile a professional communication portfolio that includes samples of their email communication, business reports, and a recorded presentation. This project showcases their progress throughout the course and can be used in job applications.
Prerequisites: Participants should have a basic understanding of the English language.
Instructors: Qualified English language instructors with experience in teaching business communication.
Each Sunday for 2 Hrs
Live & Interactive
Program Fee :- INR 40,000/500 USD or Equivalent
Effective Communication Program for the Service Industry
Program Duration:16 Weeks
Overview:
Effective communication skills are crucial in various service industries where interactions with clients, customers, and stakeholders are pivotal.
Welcome to the “Effective Communication for the Service Industry” program! In the dynamic realm of service industries, communication serves as the cornerstone of success. This comprehensive course is meticulously crafted to equip participants with the essential skills needed for effective communication in service-oriented roles. From mastering the art of verbal and written communication to navigating challenging situations with finesse, this program empowers individuals to excel in customer interactions. Join us on a journey of skill development, where theory meets practical application, fostering a communicative prowess crucial for thriving in the diverse and ever-evolving landscape of the service industry. Let’s embark on this transformative learning experience together!
Course Title: Effective Communication for Service Industry
Module 1: Foundations of Service Communication
Understanding the role of communication in service industries
Basics of customer-centric communication
Developing a service-oriented mindset
Module 2: Verbal Communication Skills for Service Professionals
Active listening techniques
Effective telephone etiquette
Handling customer inquiries and complaints
Building rapport and empathy in communication
Module 3: Written Communication in Service Environments
Professional email and chat correspondence
Creating clear and concise service documentation
Crafting customer-friendly responses
Module 4: Non-Verbal Communication in Service Interactions
Body language and gestures in customer service
Using visual aids and signage effectively
Projecting a positive and approachable demeanor
Module 5: Handling Challenging Situations
De-escalation techniques
Conflict resolution in service contexts
Managing stress and pressure in customer-facing roles
Module 6: Multicultural Communication in Service Settings
Recognizing and respecting cultural differences
Adapting communication for diverse customer bases
Overcoming language barriers in service interactions
Capstone Project: Service Communication Mastery
Applying learned skills in realistic service scenarios
Role-playing customer interactions
Feedback and improvement strategies
This course equips participants with the communication skills essential for excelling in service-oriented professions, emphasizing practical application and adaptability in diverse service environments.
This Program is designed specifically for service oriented career opportunities for example Hospitality,Banking,Marketing,Retail,Customer Support, Business Process Management(BPM) & Business Process Outsourcing( BPO) career Opportunities,IT & ITES etc.
Each Sunday for 2 Hrs
online-Live & Interactive
Program Fee :- INR 40,000/500 USD or Equivalent
If you have customised learning needs, we are happy to work with you & craft programs as per your requirements. Feel free to talk to us.
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